All gift will be delivered to the gift recipients address as provided by you. If we are given an incorrect address and we need to re-delivery the gift to a different address, an additional delivery charge will apply.
Failed Delivery – If an attempted delivery fails, (such as the wrong address specified on the order or recipient unavailability) we reserve the rights to charge additional cost to re-deliver. There will be no refund if the order is subsequently cancelled. If re-delivery is made on the next working day, we shall, at our discretion replace all perishable items. These replacements shall be charged as appropriately. Cancellation is not allowed when the delivery has been attempted.
遞送失敗 – 如果嘗試遞送失敗（例如：訂單上指定的地址錯誤或收件人不在，不接受），我們保留收取額外費用以重新遞送的權利。 如果訂單隨後被取消，將不會退款。 如果在下一個工作日重新交貨，我們將愿意更換所有损坏花朵， 這些替換将会格外收取費。 已經發送出去的订单不允許取消。
Any cancellation of orders after confirmation will be subjected to a surcharge of 50% of the confirmed order.
Products may vary in species and colour according to seasons. We reserve the right to make substitution of flowers/ colours/any material used with product in same or higher value should the display product is not available.
Orders received after 8pm can only be arranged for delivery in the afternoon of the following day.